1. In-Stock Items
- Next-Day Shipping: Any item that is currently in stock will be shipped the next business day. Orders must be placed before 5 PM to qualify for next-day shipping. Orders placed after this time will be shipped the following business day.
2. Out-of-Stock Items
- 14-Day Shipping: If an item is not in stock at the time of your order, it will be shipped within 14 business days. We will keep you informed about the status of your order and provide a tracking number once the item is dispatched.
3. Special Order Items
- 12-Week Shipping: Items that are labeled as "Special Order" require a longer processing time and will be shipped within 12 weeks from the date of order. We appreciate your patience for these custom and unique items.
General Shipping Information
- Shipping Days: Our shipping days are Monday through Friday, excluding public holidays.
- Shipping Method: We use UPS for all deliveries. The choice of carrier may vary based on the size and weight of your item.
- Tracking: Once your order is shipped, we will provide you with a tracking number via email.
- Contact Us: For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [Customer Service Contact Information].
Notes:
- Shipping times are estimates and may vary due to factors outside of our control, including weather conditions and logistical delays.
- For international shipping, additional time may be required due to customs clearance processes.